Refund Policy

Last updated: 15 October 2026

This Refund Policy explains how fees and refunds work at Study In Europe.

1. Service fees

Consultancy service fees are communicated and agreed in writing before work begins. Fees cover the time and professional services we provide (counselling, documentation review, application preparation, visa file guidance).

2. When refunds apply

• If we have not yet started work on your case, you may request a full refund of any advance paid.
• If work has partially started, refunds are calculated fairly based on the work already completed.

3. When refunds do not apply

• University application fees, embassy/consulate fees, courier charges, and other third-party payments are non-refundable — these are paid to third parties, not to us.
• No refund is given based on the outcome of an application or visa decision, since final decisions are made by universities and immigration authorities, not by us.

4. How to request a refund

Email studyineurope.online@gmail.com or WhatsApp +92 370 0314117 with your name, payment details, and reason. We review every request individually and respond within 7 working days.

5. Processing time

Approved refunds are processed within 14 working days to the original payment method where possible.